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Fast, Tracked And Discreet Delivery

 ServiceDelivery TimeCostFree On Orders Over
 UK Royal Mail Tracked 482 – 4 Working Days£4.39£24.99
 UK Royal Mail Tracked 241 – 2 Working Days£5.95£59.99
 UK DPD Express1 – 3 Working Days£7.95 
 The Republic of Ireland3 – 5 Working DaysFrom £7.95£49.99
 EU Delivery5 – 10 Working DaysFrom £7.95 £49.99
 USA and Worldwide Delivery7 – 15 Working DaysFrom £8.55£74.99

Please note that a ‘working day’ is Monday to Friday inclusive. 95% of Royal Mail Tracked 48 deliveries are delivered within 2 working days. 95% of Royal Mail Most tracked 24 deliveries are delivered within 1 working day but a small percentage will take slightly longer.

We are a UK-based company and there are a number of national Bank Holidays throughout the year. Should your order be placed over a Bank Holiday, your items will be dispatched the following working day. While we always strive to deliver your order on time, Bank Holidays may cause a delay in the dispatch and arrival of your purchase. Should you wish to confirm when UK Bank Holidays are, please do not hesitate to get in touch with our Customer Care team.

UK Delivery Options

Royal Mail Delivery Options

We aim to dispatch all Royal Mail Tracked 24 and Tracked 48 deliveries on the day of ordering, if placed before 3pm Monday to Friday. After these times your order will be dispatched on the next working day.

Please note that these parcels take between 1 to 3 working days to arrive so please take any Bank Holiday days into account when planning your order. All orders placed after 3pm on a Friday will be dispatched on the next working day the following week. *Delivery is not guaranteed and is dependent on the Royal Mail.

To keep you informed on the progress of your delivery, you may receive SMS / email updates from Royal Mail as your package makes its way to you. These alerts are automatically sent by Royal Mail and won’t be seen by anyone other than the recipient. 

Please use your tracking code on the Royal Mail website to view the shipping progress of your order. 

Royal Mail Tracked 24/48 Delivery takes 1 working day longer to the following locations: 
Scottish Highlands: AB31, AB33-38, AB44-56. FK17-99, G83, IV1-28, IV30-39. KW1-14, PA21-33. PA35-40, PH18-26, PH30-42

DPD Delivery Options

DPD Express

Orders placed after 3pm will be dispatched the next working day.

You will be given a 1 hour delivery window, which can be rearranged to suit you. Information on how to do this can be found on your text message/email notifications from DPD. Or alternatively, contact our Customer Care team.

Orders placed after 4pm Friday will be dispatched the next working day.

DPD Express delivery is not available on weekends or bank holidays. Orders placed on either weekends or bank holidays will be dispatched the next working day.

DPD delivery services have limited availability in the below postcodes.

You may place an order using DPD as your delivery service if you live in the below postcodes. However please note if you live in one of the below postcodes an alternative delivery option will be automatically assigned by DPD. We have no control over what alternative delivery service is assigned.

Northern Ireland: BT1-94

Scottish Highlands: AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50

Scottish Islands: HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3

Channel Islands: JE1-5 and GY1-10

Isle of Man: IM1-9 and IM99.

Isles of Scilly: TR21 – TR25.

There may be occasions where not all delivery services are available to your postcode and your postcode is not listed above. If this happens, an alternative delivery option will be assigned by DPD. Please note we have no control over what alternative delivery service will be assigned. Please contact our Customer Care team with any questions.

To see all DPD services available in your area, click this link  

To download the DPD app, click here *

*If you use the DPD app to change your delivery address, one extra day will be added to your delivery time. This extra delivery day is added by DPD to reprocess your order at their depot. The Dildo Warehouse is not responsible for this extra delivery time.

Discreet Billing and Packaging

Your privacy is of the utmost importance to us. Our delivery service is 100% discreet. All orders are shipped in plain packaging i.e. plain brown boxes or padded envelopes for smaller items. The Dildo Warehouse name will not be displayed anywhere on the packaging. No reference to the items contained in the parcel will be found on any of our outer packaging. Your credit or debit card statement will show only the name ‘DW Toys Ltd’. Any parcels you receive from us will look like the images shown to the right and will include a small returns address label with our ‘DW Toys Ltd’ headquarters on.

European Orders – From £7.95 Per Order

Each item sent to any EU country will be charged at £7.95 (per order). European orders usually arrive within 5 to 10 working days.

Please note that European orders under the value of £40 will not be sent by tracked delivery. Any orders over £40 will be sent by tracked delivery.

Please note due to weight limitations some items may not be available on this service.

USA and Worldwide Orders – From £8.55 Per Order

Each item sent to anywhere outside the EU will be charged based on the weight of each order. USA and Worldwide orders usually arrive within 7 to 15 working days.

Please note due to weight limitations some items may not be available on this service.

Please note that we are currently unable to offer shipping to the state of California in the USA.

Import Duties & Taxes

If you order products from The Dildo Warehouse for delivery to an international destination, your order may be subject to import duties and taxes. These are applied when your order reaches the destination country. Please note that we have no control over these charges and the amount cannot be predicted.

You are responsible for payment of any such import duties and taxes. For further information, please contact your local customs office.

You must comply with all applicable laws and regulations of the country for which the order is destined. We will not be liable or responsible if any such law is broken.

Realistic Sex Dolls

DELIVERY POLICY: Due to the size and weight of this product, it will be sent via DPD freight service from UK stock. Orders received and processed before 4pm (Mon – Fri) will be shipped the same day on a one working day service. This does not include weekends / bank holidays. Orders placed after 4pm Friday will be shipped for the following Monday

DPD will contact you directly via SMS / Email to arrange a delivery window.

Should your delivery address not be on the ground floor, we advise that you contact our Customer Care Department prior to ordering, to discuss delivery.