Shipping & Returns

Shipping & Returns

Returns Policy

Due to the obvious health and hygiene implications with adult goods. For the goods to be returned if they are not broken the following terms have to be met.

1. The goods must be unused.

2. The goods must be in their original condition & packaging.

3. Goods that are not heat sealed in the box are non refundable and non exchangeable.

4. Items supplied in sealed packaging that have been opened are non refundable and non exchangeable.

5. The goods must be received back within 14 days from the day you received your order.

6. Lingerie and items of clothing are non refundable and non exchangeable.

7. Videos and magazines are non refundable and non exchangeable.

If we suspect that the goods have been used or any of the above conditions are not met then we reserve the right to return the goods.

Postage and Packing

All products are shipped discreetly in a brown box with absolutely no indication as to the contents.

We subsidise all the UK delivery charges, so you actually pay less than what it is costing to dispatch goods.

Goods that are in stock are dispatched within 24 hours. If for any reason we are out of stock. If their is a manufacturing delay with any products you will be notified by email as soon as we are aware.

We use Royal Mail and Parcel Force as our couriers